Last updated: August 16, 2026

Aarisha Wellness (ABN: 38 199 515 443), operated by Aanchal Gupta, is committed to protecting your privacy and managing your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

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1. Information We Collect

• Contact Details: Full name, email address, phone number, and residential/billing address.

• Service & Booking Information: Details related to appointments, cancellations, workshop enrollments, and cooking class bookings.

• Sensitive & Health Information: Notes, personal background, dietary requirements/allergies (for cooking classes), and mental health goals shared during individual counselling or workshops. Sensitive health information is collected only with your explicit consent.

• Payment Details: Transaction information collected securely via third-party payment processors (full payment card details are not stored directly on our servers).

• Technical Data: IP addresses, browser types, and standard analytics/cookie data collected when navigating the website.

2. How We Collect Information

• Directly through contact forms, consultation booking widgets, and email communications.

• During individual counselling intake assessments and ongoing sessions.

• Automatically through website cookies and standard web analytics tools.

3. Purpose of Collection & Use

• Providing individual counselling, coaching, workshops, and cooking classes.

• Communicating appointment confirmations, reminders, and updates.

• Processing invoices, fees, and payments.

• Maintaining client records in accordance with professional legal and ethical standards.

• Responding to direct inquiries and improving website usability.

4. Disclosure of Personal Information

• Confidentiality: Client sessions and counselling records remain strictly confidential.

• Exceptions to Confidentiality: Information will only be disclosed without consent if:

  • There is a legal obligation or subpoena requiring disclosure.

  • There is a reasonable belief that disclosure is necessary to lessen or prevent a serious threat to life, health, or safety.

• Third-Party Service Providers: Trusted third-party platforms (e.g., website hosting, scheduling software, payment processors) may access data strictly to perform administrative services on our behalf. We do not sell or rent personal information to third parties.

5. Data Storage & Security

• We take reasonable physical, electronic, and managerial precautions to protect your personal and sensitive data from misuse, loss, unauthorized access, modification, or disclosure.

• Client records are retained in compliance with applicable Australian health record retention laws.

6. Access and Correction

• You have the right to request access to the personal information we hold about you and to ask for corrections if the data is inaccurate, out of date, or incomplete.

7. Cookies and Tracking

• Our website uses standard cookies to enhance user experience, track traffic patterns, and optimize site functionality. You can manage or disable cookie preferences directly through your browser settings.

8. Contact & Privacy Inquiries For any questions, requests to access or correct records, or privacy-related complaints, please reach out to:

• Business Name: Aarisha Wellness

• ABN: 38 199 515 443

• Email: info@aarishawellness.com

• Phone: +61 431 365 035

• Location: Warrnambool, Victoria, Australia